At Spark Business Group Pty Ltd (ABN 18 161 639 407) and its related entities, we prioritize the protection of your privacy and are dedicated to upholding Australian Privacy Laws. This policy outlines how we collect, handle, and disclose personal information in accordance with these laws.

Personal Information: Personal information refers to any details about an individual that can identify them or reasonably determine their identity.

Why We Collect Personal Information: We collect personal information for several purposes, including:

1. Service Provision: To fulfill orders, provide services, and deliver products to our customers.
2. Communication: To communicate with customers regarding their inquiries, orders, or any other relevant matters.
3. Improvement: To improve our products, services, and customer experience based on feedback and interactions.
4. Marketing: To provide information about our products, promotions, and events, with the option for individuals to opt out if desired.
5. Legal Compliance: To comply with legal obligations and regulatory requirements.

How We Collect Personal Information: We may collect personal information directly from individuals when they interact with us, such as when they make a purchase, contact customer service, or subscribe to our newsletter. Additionally, we may collect information indirectly through cookies and similar technologies when individuals visit our website.

Disclosure of Personal Information: We may disclose personal information to third parties in certain circumstances, such as to service providers who assist us in delivering products or services, or as required by law. We take reasonable steps to ensure that any third parties handle personal information in accordance with privacy laws.

Credit Reporting Policy: In addition to our privacy policy, we have a separate Credit Reporting Policy that governs how we handle credit-related personal information, including credit reports and credit eligibility information. This policy complies with the Privacy Act and the Credit Reporting Code.

Access and Correction: Individuals have the right to access and correct their personal information held by us. They may also request that we delete their information in certain circumstances, subject to legal obligations.

Contact Us: If you have any questions or concerns regarding our Privacy and Credit Reporting Policy, or if you wish to access or update your personal information, please contact our Privacy Officer.

Thank you for entrusting Spark Business Group with your personal information. We are committed to maintaining the confidentiality and security of your data while providing exceptional products and services.